Terms of Use


"We", "us" and "our" mean sweetorange.​
"You" and "your" mean the person using a Website under these Terms.

"Goods" means the goods you have ordered from us using a Website and “Services” means the service(s) you have ordered from us using a Website together, the “Products”.

“Privacy Policy” means this Privacy Policy which applies to all instances of our collection and/or use of your personal data through the Website.​
“Prohibited Content” means the content set out in the Acceptable Use Policy contained within clause 4 of these Terms.​
“Terms” means these Terms of Use of the Website and all other documents referred to in them.​
“Sales Terms” means the Sales Terms and Conditions which apply to all transactions made using the Website.​
"Working days" means all days other than Saturdays, Sundays, and Public Holidays.

1.    Your Access to the Website

By accessing or using any of the Website, you agree that you have read and understood to the Terms and that you agree to them. Your continued access to and/or use of any of the Websites will mean that you agree to be bound by the most current version of the Terms as may be updated from time to time.

2.    Changes to the Website

You acknowledge and accept that we may from time to time alter any aspect of the Websites, or any of the Products provided through the Website, as we think fit and without notice to you.

3.    Acceptable Use Policy

3.1.    It is a condition of use of the Websites that you will not post any Prohibited Content on any bulletin board, forum or comment or review section of any Website as set out below. Prohibited Content includes

3.2.    We reserve the right to investigate and take appropriate action against anyone who, in our opinion, is in breach of the Acceptable Use Policy, and in particular, provides Prohibited Content. Such action includes, but is not limited to, reporting the Prohibited Content and your details to the appropriate law enforcement agencies and removing the Prohibited Content from our Website.

3.3.    We reserve the right to suspend your account or terminate your access to the Websites, if you are, in our absolute discretion, deemed to be a repeat infringer of the Acceptable Use Policy. 

4.    Downtime

4.1.    You acknowledge and accept that computer and telecommunication systems are not fault-free and may from time to time require periods of downtime (being periods during which a Website is not available to you) for the purposes of repair, maintenance and upgrading or otherwise. We do not guarantee uninterrupted availability of the Websites, but shall make reasonable efforts to minimise any periods during which a Website is not available. You accept that you will have no claim for breach of contract or otherwise in respect of any such period of unavailability.

5.    Security

We take your online privacy seriously. However, although we use appropriate encrypted security software on our Websites, the security of information transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by you as a result of transmitting information by means of email or other internet link will be borne solely and exclusively by you.

6.    Use of the Websites

6.1.    You must use the Website for lawful purposes only.

6.2.    You must not send for display on the Website any material that is unlawful including but not limited to material which is defamatory, obscene, indecent, menacing, in breach of privacy or confidence, infringes copyright or trademark rights.

6.3.    You must not send material containing software viruses or otherwise use a Website in any way that interrupts access to it.

7.    Limitations of liability

7.1.    Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or any other liability which cannot be excluded on a point of law.

7.2.    We are providing the Website on an “AS IS, AS AVAILABLE” basis to users. You use the Websites at your own risk.

7.3.    Subject to 7.1 above, we will not be liable to you for any loss or damage in circumstances where or to the extent that:

7.3.1.    neither we nor our employees or agents are in breach of a legal duty owed to you;​
7.3.2.    such loss or damage is not a reasonably foreseeable result of any such breach; or​
7.3.3.    any increase in loss or damage results from a breach by you of any term of these Terms.

7.4.    Except as expressly provided in these Terms and save for fraudulent misrepresentation, all conditions, representations and warranties (express or implied, statutory or otherwise) are excluded to the extent permitted by law including without limitation any implied warranties or conditions as to quality, fitness for purpose and reasonable skill and care.

8.    Indemnity

You agree to defend, indemnify and hold us and any affiliated company or individual harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of these Terms by you or your authorised users, or in connection with the use of the Websites or the Internet or the placement or transmission of any message or information on the Websites by you or your authorised users.

9.    General

9.1.    Our failure to insist upon the strict performance of any of your obligations under the Terms will not be construed as a waiver and will not affect our rights to require strict performance of such obligations.

9.2.    If any provision of the Terms or part thereof is found to be invalid or unenforceable, the invalidity or unenforceability of such provision or part will not affect any other provision or the remainder of the provision in which such invalid or unenforceable part is contained, which will remain in full force and effect.

9.3.    All notices will be in writing and maybe served by either party on the other by hand or by first class pre-paid post. The address for service, in the case of a notice from you to us, is specified at the bottom of this page and, in the case of a notice from us to you, will be the address stated on your order.

10.    Termination

These Terms may be terminated by use at any time without notice. In this event of termination, you are no longer authorised to have access to the site and all limitations on our liability and on your use of our material shall survive. These Terms, along with the Sales Terms and any additional rules or conditions referred to herein and the Privacy Policy constitute the entire agreements and understanding between you and us as to your use of the Websites superseding all prior or contemporaneous communications and/or proposals.